Study: ABUS is the smart home provider most recommended by customers

ABUS is the smart home provider most recommended by customers. © ABUS

AFFING – 4 July 2018 – ABUS has come top in a consumer study of 16 smart home providers published by FOCUS-MONEY (issue 27/2018), and was also the only company to secure the “top recommendation” rating from customers.

ABUS has always stood for security, quality and innovation among German consumers. This is not only demonstrated in product tests, such as those regularly carried out by the foundation Stiftung Warentest, but also in consumer surveys. The most recent example is a consumer study carried out on behalf of the magazine FOCUS-MONEY. ABUS came out on top of the 16 smart home providers assessed and was the only brand to achieve the best possible rating of “top recommendation”.

“The smart home is based on security, and security is what ABUS is all about. This is borne out by the opinions expressed by the consumers who took part in this survey,” explains Benjamin Pflaum, CEO of ABUS Security-Center. “We welcome the accolade and our customers’ trust in us, and will use them as motivation to ensure we remain the most highly recommended smart home provider in the future”, adds Pflaum.

The award was based on the wide-ranging study “Recommended by customers” (carried out by FOCUS-MONEY and ServiceValue) into the actual recommendation behaviour of customers. As part of this, more than 1100 providers from 78 sectors were put to the test. The study was based on around 460,000 customer ratings. The survey and the results were published on 27 June 2018 in FOCUS-MONEY (issue 27/18).


Your press contact at ABUS Security-Center Florian Lauw

Responsible for video surveillance, alarm systems, mechatronics and access control

Mr Florian Lauw

ABUS Security-Center GmbH & Co. KG
Linker Kreuthweg 5
86444 Affing

Telephone: +49 82 07 959 90-277

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