Please get in touch with your local bicycle dealer. You can order a new key from him by giving the number of the key via the CodeCard or by presenting a master key.
Use the search function under “Sources of supply” to find your nearest dealer.

The number on the lock is its production number. For security seasons, it is not possible to order a key by giving this number. You must provide the key code which you should keep in a safe place immediately after buying the lock.

It is absolutely imperative that you present a master key or have the key number. Regrettably, a new key cannot be made for you without this information, even by us.

The ABUS combination mechanism is extremely complicated and secure. That's why your combination lock cannot be opened without knowing the programmed code – even by us.

We have specialised on development and manufacture for many years now. When it comes to sales and service, our partners are traditionally the specialist dealers. Please use the search function under “Sources of supply” or just give us a call if you need help finding a dealer.

This is possible with the following ABUS locks: ABUS nos.:46, 47, 51, 54, 61, 64, 885, 894, 895, 896, 1000, 1010, 1025, 1050, 1060, 6000. 
You can order as many as you need from your specialist dealer.

To look after the lock and keep it turning easily, use a lock spray and lubricate the lock. We recommend our PS 88 lock spray. You can use commonly available resin-free lubricants for ABUS Plus and ABUS X-Plus cylinders.

ABUS provides a comprehensive replacement parts service. Please order the parts that you require from your bicycle shop. Use the search function under “Sources of supply” to find your nearest dealer.

A lock holder can be fitted later in almost all cases. You can buy them separately from your bicycle dealer.

Further FAQs

Questions & answers

Security glossary