CYLOX™ One

Can the CYLOX One be installed on any door?

The CYLOX One electronic door cylinder replaces the existing door cylinder on house and apartment doors, as well as other entry doors with standard Euro-profile cylinders. The included faceplate screw is suitable for mortise locks with a backset of up to 71 mm.

Before purchasing, you should select the correct length variant: To determine the correct cylinder length, simply measure your current door cylinder. The first measurement (e.g., for the CYLOX One 30/35) indicates the cylinder length on the outside of the door (here, 30 mm from the faceplate screw to the exterior knob); the second measurement indicates the cylinder length on the inside of the door (here, 35 mm from the faceplate screw to the interior knob).

Important note: If the door has a security escutcheon with anti-lift protection, or if you cannot find the correct cylinder length for your door, you can obtain a suitable CYLOX variant from a specialty retailer. Without the appropriate extension, the CYLOX One cannot be installed on doors with anti-lift escutcheons. It is completely unsuitable for interior doors with a dimple key lock.

What should I do if I can’t find a CYLOX variant with the right cylinder length?

In addition to variants with fixed cylinder lengths, CYLOX One can also be ordered in other lengths from a specialist retailer—so your door can get its upgrade too.

Can I also install the CYLOX on doors with a security escutcheon?

Yes, but: If your door has a door protection rosette with anti-pull protection installed, the CYLOX One will not initially fit through the opening. A special CYLOX One variant with an extended knob shaft can be ordered from a specialist retailer for this purpose. Installation on your door differs from the instructions in the app for this variant, so we recommend having it installed by a specialist retailer.

For escutcheons without a pull guard, the escutcheon must be included when measuring the correct length. Can’t find a CYLOX One with the right cylinder length? Specialized retailers can also assist with additional length options.

How easy is it to install the CYLOX One?

To install the CYLOX One, the existing profile cylinder must be removed. To do this, open the door to loosen and remove the faceplate screw. Then remove the lock cylinder. Now you can insert the CYLOX One and secure it with the faceplate screw. It’s best to follow the step-by-step installation instructions in the app.

How long does it take to install the CYLOX One?

Installing and configuring the CYLOX One is straightforward and can be done in just a few minutes. This is especially true if you’ve already familiarized yourself with the user manual before installation.

How do I connect the CYLOX One to the ABUS One app?

To link the CYLOX One to the ABUS One app, you’ll need the included keycard. This serves as proof of identity that you are the owner of the smart electronic cylinder. Scanning the keycard with your smartphone starts the connection process. All further steps are then explained and carried out in the ABUS One app.

Muss man CYLOX One und die ABUS One App updaten?
You will receive information about app updates via the App Store and the Play Store. Within the ABUS One app, you will receive information about firmware updates for the app and the devices linked to the app.

We recommend installing the updates as soon as possible to ensure the smooth functionality of the app and components.

Where can I find more answers about the ABUS One app?
Information and answers about the ABUS One app can be found here: FAQ about the ABUS One system.

How do you use the CYLOX One?
To unlock or lock your door, activate the CYLOX One using the free ABUS One app on your smartphone or smartwatch. Once activated, you can open or lock the door by turning the knob. The CYLOX One is therefore not a door lock actuator that unlocks the door on its own—rather, it enables keyless opening.

Alternatively, you can also activate the smart door cylinder using the separately available remote control, the fingerprint scanner, or the keypad.

Is the CYLOX One compatible with smart home systems?
Yes. The CYLOX One can be integrated into common smart home systems using the optionally available BRIDGE One.

Can I control the CYLOX One while on the go?
With the separately available BRIDGE One, you can activate the CYLOX One or grant access permissions while on the go—even outside the Bluetooth® range.

Is the CYLOX One weatherproof and suitable for outdoor use?
Yes, the CYLOX One is certified to protection class IP67 and is therefore dustproof and waterproof. The smart door cylinder can therefore be used both outdoors and indoors, provided the temperature does not fall below -25 °C or exceed 65 °C.

How many people can be granted individual access rights to the CYLOX One at the same time?
You can grant individual access rights to up to 28 different people.

How is the CYLOX One supplied with power?
The CYLOX One is powered by a replaceable CR2 battery. One battery is included in the scope of delivery.

How long does the CYLOX One battery last?
How many openings and closings the CYLOX One can perform with one charge of batteries before they need to be changed depends on many factors.

As a rough estimate: With normal frequency by a family of four, it can be assumed that the battery will need to be replaced after around 1.5 years.

Tip: The battery status is displayed in the app.

How is the CYLOX One protected against tampering and break-in attempts?
The CYLOX One uses Bluetooth® with AES 128-bit encryption for communication and is additionally secured by the tried-and-tested SmartX™ security protocol developed by ABUS.

The use of a finger scanner or keypad also offers reliable protection, as the accessory uses the same Bluetooth® security protocol as the CYLOX One and only reacts to registered fingerprints or stored codes.

The smart electronic cylinder offers SKG***-certified drilling protection thanks to hardened pins and a drilling protection bridge. The individual keycard is used to identify the cylinder as the sole owner.

How do I change the battery of the CYLOX One?
To change the battery, you will need the opening key included in the packaging. To open, the opening key must be hooked onto the outer knob and turned anti-clockwise.

Remove the loosened outer knob and replace the battery underneath. Then replace the outer knob (please ensure that the dot marking on the outer knob and the centre of the bar on the cylinder are aligned) and tighten with the opening key.

How do I clean the CYLOX One?
It is sufficient to clean the CYLOX One with a damp cloth if necessary. Aggressive cleaning agents should not be used.

At least twice a year, you should treat the inside of the door cylinder with care products (do not use resinous oil, graphite spray or graphite powder). We recommend the ABUS care spray PS22.